• FAQS

Fundación Grupo Puntacana

WHERE IS THE GRUPO PUNTACANA FOUNDATION LOCATED?

The Fundación Grupo Puntacana is located within the Puntacana Resort & Club.

The offices are located in the Sustainability Center building.

Location link: https://goo.gl/maps/s3dWa59XPnm

WHAT ARE YOUR HOURS?

We are open Monday through Sunday from 8:00 AM to 5:00 PM.

Holidays: The Organic Store is open for Reserve ticket sales.

Check our Instagram account for special hours during COVID-19.

WHAT TOURS DO YOU OFFER AND WHAT IS THE COST?

• Tour of the Center for Sustainability
Guided tour of the environmental projects of the Fundación Grupo Puntacana. Includes detailed explanation of the programs for Coral Restoration, Conservation of the Hispaniola Ridgway’s Hawk, Zero Waste and guided visits of the Beekeeping, Worm Compost, Aquaponics, Iguana habitat and organic vegetable garden projects.

Hours: Friday 10:30 - 12:00 PM; (1 1/2 hours)
Cost: $15 USD p/p general public.
Free of charge for guests of Westin, Four Points, Tortuga Bay hotels and homeowners at: http://www.puntacana.com/accommodations

• Tour of the Indigenous Eyes Ecological Reserve
Guided trail walks through a subtropical transition zone forest typical of the region. The reserve has more than 500 species of plants, (36% endemic to the Dominican Republic), as well 12 freshwater lagoons. Known as "eyes,” the lagoons are formed by the when the Yauya underground river breaks the surface. Guests can swim in several lagoons.

Hours: Tuesday and Thursday from 11:40 AM to 1:00 PM (1 1/2 hours)
Cost: $50 USD p/p general public.
Residents/Guests of Puntacana Village and Ciudad Caracoli and guests of Puntacana Resort & Club, please see rates at:http://www.puntacana.com/to-do/ojos-indigenas

Free of charge for guests of Westin, Four Points, Tortuga Bay hotels and http://www.puntacana.com/accommodations homeowners.

• Bird Watching
Enjoy a guided tour where you will appreciate endemic and native birds of the Punta Cana region and other migratory species. The tour begins on the Gavilán Trail, arriving at the Bird Observation Tower and then through the Fruit Tree Garden. You will observe the birds in their natural habitat, including the endemic Gavilán de la Hispaniola.

Hours: Friday 8:30 - 10:00 AM (1 ½ hours)
Cost: $10 USD p/p

Free of charge for homeowners, guests and visitors staying at: Puntacana Resort & Club

• Specialized Bird Watching Tour:

Designed for expert bird watchers looking to observe, study or photograph a specific species. Guided by experienced naturalists. Hours: By appointment. Contact: Antonio Barletta (Group Coordinator - Fundación Grupo Puntacana): This email address is being protected from spambots. You need JavaScript enabled to view it. Cost $25 dollars p/p.

• Water Sports
For water activities - snorkeling, diving, banana, contact Sea Pro: https://www.seaprodivers.com/scuba-diving-punta-cana/

HOW CAN I BOOK A TOUR?

Reservations: Westin, Four Points, and Tortuga Bay hotel guests must book through Guest Service. Owners at the Owners Concierge offices.

Reservations must be via email at least 24 hours in advance. This includes guided tours of 10+ people and student groups

Contact: Antonio Barletta (Group Coordinator - Fundación Grupo Puntacana): This email address is being protected from spambots. You need JavaScript enabled to view it.

Payments: Sustainability Center of Fundación Grupo Puntacana, Puntacana Resort & Club: https://goo.gl/maps/gGuJCCyp3d82

Holidays there are no tours.

THE INDIGENOUS EYES ECOLOGICAL PARK RESERVE

WHERE IS THE INDIGENOUS EYES ECOLOGICAL PARK RESERVE LOCATED??

The Indigenous Eyes Ecological Reserve is located within the Puntacana Resort & Club, Punta Cana, República Dominicana.

Link to the location: https://goo.gl/maps/QJcMrHrqh3R2

¿Cuáles son los horarios de entrada a la Reserva?

Abierto de 8:30 a.m. a 5:00 p.m. Ingresos autorizados solo hasta las 4:30 p.m.

WHAT IS THE ENTRY COST?

Cost: $50 USD p/p for the general public.
Free of charge for guests of the Westin, Four Points, Tortuga Bay hotels and Puntacana Resort & Club homeowners. Fees may apply for their guests.

WHERE SHOULD I PAY TO ENTER THE RESERVE?

Payments must be made at the Grupo Puntacana Foundation Sustainability Center. We accept cash and credit card, in dollars and pesos.

Payments: Sustainability Center of Fundación Grupo Puntacana, Puntacana Resort & Club: https://goo.gl/maps/gGuJCCyp3d82

DO I NEED TO RESERVE TO ENTER THE RESERVATION?

It depends. Individual visitors and small groups (less than 10 people) do not need a reservation. Large groups (10 or more people) if they need a reservation at least 24 hours in advance. Contact: Antonio Barletta (This email address is being protected from spambots. You need JavaScript enabled to view it.)

DO I NEED SUN PROTECTOR AND / OR REPELLENT IN THE RESERVATION?

All trails are shaded. We recommend the use of ecological repellants for mosquitoes. To preserve the quality of the water in the lagoons and the local flora and fauna, we suggest not using sunscreen or only using protectors that are 100% BIODEGRADABLE and ORGANIC, so that they do not pollute the environment. You can purchase eco-friendly products at the Grupo Puntacana Foundation Sustainability Center store. If you are allergic to bees / wasps, we recommend bringing Epinephrine or its equivalent

DO I NEED WALKING BOOTS TO VISIT THE ECOLOGICAL RESERVE?

No. Comfortable shoes are sufficient. The reserve has several kilometers of trails and a visit to the springs involves a walk of approximately 40 minutes.

ARE THERE RESTROOMS IN THE ECOLOGICAL RESERVE?

No. In the Grupo Puntacana Foundation's Sustainability Center there are public toilets. Please plan your visit to the reserve accordingly.

Volunteer Programs and Job Applications

DOES THE GRUPO PUNTACANA FOUNDATION OFFER OPPORTUNITIES FOR VOLUNTEERS?

Yes! For more information on how to participate, visit the link: http://puntacana.org/que-hacer/voluntariado-y-pasantias

DOES THE FOUNDATION PROVIDE TRANSPORTATION, ACCOMMODATION AND FOOD FOR VOLUNTEERS?

Volunteering does not include transportation or accommodation. For some social programs, the foundation offers transportation, subject to prior coordination. Likewise, food is coordinated in special cases when volunteer activities require it.

DOES THE FOUNDATION PAY VOLUNTEERS FOR PROVIDING SUPPORT TO THE GRUPO PUNTACANA FOUNDATION PROGRAMS?

No. The service is voluntary, without remuneration from the Foundation. Paid internships are on limited basis through a competitive application process and apply only to certain specific programs.

I AM NOT OF AGE; CAN I COLLABORATE AS A VOLUNTEER?

Yes. The Foundation has environmental and social programs for minors. It is essential to fill out a discharge signed by your parents or guardian.

DO I HAVE TO HAVE A SPECIFIC TRAINING TO BE A VOLUNTEER?

No. Just the enthusiasm to do your best. For some specific projects such as coral restoration and some related to social work if there are requirements and there may be minimum requirements.

IS THERE A MINIMUM TIME COMMITMENT?

Yes. For environmental projects there must be a minimum commitment of four hours per day, twice a week. Exceptions apply only in specific cases, according to degree of experience and depending on the program. For social projects the minimum is one week and no less than four hours / day.

WHAT HOURS DO THE VOLUNTEER OPTIONS HAVE?

From 8:00 AM - 4:00 PM.

DOES THE GRUPO PUNTACANA FOUNDATION OFFER ANY KIND OF VALIDATION OF VOLUNTEER TIME?

Yes. The Foundation can offer letters that certify the hours completed or certificates of participation for those programs that merit it.

HOW DO I SIGN UP?

To register, fill out the form and send along with your resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

HOW DO I APPLY TO JOBS IN THE GRUPO PUNTACANA FOUNDATION?

For job opportunities at the foundation and / or at Grupo Puntacana visit http://grupopuntacana.com.do/carreras.
The Fundación Grupo Puntacana does not screen the candidates directly.